Informer


Informer

Informer

  • It’s the Notification Mechanism
  • It monitors Call Data Analysis operation on background
  • 24/7 active in informing the healthy status of AcquView
  • Forward alerts and warnings to respective user / administrator.
  • Option to define your own Text and Subject of an email for the alerts and warnings
  • Informer Raise alerts for ;
    • PBX system has stopped sending CDR data to AcquView
    • Call made whose cost goes beyond predefine limit say 100 $
    • Call made whose duration goes beyond predefine limit say 1 hour
    • Call made using authorization code which does not exist in the Billing software
    • AcquView application is restarted
    • Mr. XYZ has exceeded his allocated budget etc.

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