PAudium centralize is the centralized call monitoring application.
It is suitable for organizations with multi location setup.
This application helps to consolidate the audio communications recordings from every branch location in centralize manner.
In this setup, every location will have own PAudium deployed as suitable for its infrastructure.
This individual setups will forwards the audio data to central location.
Individual PAudium is setup as per the locations requirement.
Recorded voice file will forwarded to central location over organization network.
This activity can be scheduled for specific time duration or it can be continuous.
Every audio file will be location stamped for identification purposes.
Facility of buffering data at individual location is available in case of loss of connectivity.
- Easy to use :
Data transfer is automated action takes place as per the schedule
- Productive :
Consolidate view of voice recordings for entire organization is available from central location.
- Helps in performance evaluation of your employees.
- Analysis & Reporting :
- Agent-wise, User-wise, Extension wise reporting is available.