Hassle free, independent, and timely preparation of PSwitchView
PSchedule offers solution to all your current hassles of person
dependency and inconsistency while preparing PSwitchView reports.
It will perform your job accurately, efficiently, timely, consistently
PSchedule works in conjunction with PSwitchView as an additional
module. It runs separately and independently. It refers PSwitchView’s
processed records while preparing reports. PSchedule offers provision
for scheduling multiple jobs of different types in advance and executing
them in future at scheduled time. The execution is automatic. Routine
operations of PSwitchView, like preparation of reports at fixed
intervals, or taking regular backup of software, can be scheduled
PSchedule implementation involves installation and configuration
of a set of files on top of core PSwitchView. It has its own user
interface for setting various types of scheduled jobs.
For example, you can schedule it to:
Prepare extension wise long distance calls report every morning
Prepare department wise telephone usage summary once in 15 days.
Prepare report on all long distance calls having cost more than
Rs.100/= on the 1st of every month.
Prepare telephone bills of calls made on behalf of customer,
at regular intervals.
Prepare management summaries depicting telephone usage of current
month against previous months.
Backup all processed data at the end of the month.
Purge redundant files every 15 days.
Executes specified jobs at prefixed time automatically.
Manages report preparation according to your choice of query and format
of the report.
Refers PSwitchView processed records for basic data. For this
reason PSwitchView is mandatory. This version provides data to
scheduler in required format.
Saves time and effort of report preparation activity.
Prepares all reports on scheduled time. Reports are available
on the disk in ready-to-print format. Report printing process
is intentionally kept manual, though technically even printing
can also be scheduled through scheduler. It is not practical to
have unattended printing operations, due to operational problems
you might face while printing the report. For example, while printing,
paper may get stuck in the printer, or paper or print cartilage
may get over.
Offers provision to design your own reports. You can select
your choice of columns in detail and summary reports.
Maintains all configuration changes with respect to time. It
means; if 2 different persons use the same extension in a month,
the report will have bifurcation of calls under two separate names.
This is unlike current version where all the calls will be shown
under single name, which is the latest name, stored against the
extension in the database.
Manages programming customized processes. Other than routine
report queries, even customized queries can be programmed through
Facilitates selecting columns of your choice in summary report
and have them printed for every day/month in reverse order. This
provision gives you a chance to glance at summaries of current
month against last few months.
Offers facility to define multiple users and their scope of
accessing various parts of the system. You can define a user,
assign a password, and allow access to as many features as you
wish. For example, you can define Department head as a user and
allow him to access report of users in his department.
Works as a reminder system. At predefined intervals, it can
remind you of your work irrespective of your current job running
in the foreground.
Streamlines PSwitchView backup and housekeeping procedures.
Saves time and efforts of dedicated manpower.
Runs independently. It is free from any manual intervention.
Standard procedure requires dedicated manpower to be available
during report preparation. This results in dependency on trained
personnel, whereas PScheduler is free from such hassles of dependency.
Once programmed it will keep on working till you change the instructions.
Avoids typographic errors and is free from logical mistakes.
These mistakes may happen from dedicated personnel due to lack
of required skills.
Ensures healthy status of system. Sends reminders on disk status,
takes backups, and deletes old files at regular intervals.
Regularizes the process of telephone monitoring.
Instant, independent, and, paper-free PSwitchView report
A watchdog, informs status on the health of PSwitchView, and excessive
Do not prepare your PSwitchView reports! Receive them as email
in your Inbox.
PMailer works as an Information Bridge between PSwitchView and
telephone extension owner. It provides information of various call
events (outward, inward and intercom events) to each user of telephone
system. The information is made available from PSwitchView (reports)
and forwarded using your intranet or Internet backbone.
PMailer distributes reports prepared by PScheduler. The distribution
happens in the form of sending emails having customized message
and report as attachment.
PMailer and PScheduler along with PSwitchView automate the entire
process of report generation and distribution.
PMailer runs as a part of schedule defined under Pscheduler. A
scheduled definition will have instructions to produce required
information (report). This is followed by the instruction for Pmailer
to ensure that prepared analysis reaches specified destination over
available email interface. PMailer forwards warnings and alarms
raised by PSwitchView to supervisor responsible for monitoring and
controlling telephone cost. It also forwards the warnings raised
by Pbudget. When the total cost of an extension exceeds allocated
budget, PMailer sends a warning to supervisor and the extension
owner stating the fact and informing about disconnection of outward
Some PMailer instructions can be:-
Create Extension-wise report and email it to a predefined email
address like Supervisor@company.com
Create Cost-Centrewise report and email it to a predefined
email address like email@example.com
Whenever a call costing more than a predefined amount is made,
instantly notify supervisor by email
Inform Head of Department when the total telephone expenses
of his department exceed the allocated budget. Also forward the
extension summary report of his department as an attachment for
Notify supervisor by email whenever a long distance call is
made from predefined group of extensions.
Notify supervisor by email when a call is made from non-configured
extension or a trunk.
Notify supervisor by email within 10 minutes (configurable)
if PSwitchView stops receiving the data from PABX
Notify supervisor when backup process is over
Send warning created under PSwitchView as email to supervisor
Forward warning created under PBudget. Warnings like; total
cost reaching near budget limit, disconnecting outward dialing
facility, allocation of extended budget and resuming outward dialing
facility etc. are forward to Supervisor and respective individuals
Automates report distribution process. No need to prepare, print
and then distribute the reports manually
Forwards warnings raised by PSwitchView to supervisor. This
happens instantly when PSwitchView traps a warning
Informs the PSwitchView status to supervisor at fixed intervals
Informs end-user about the status of expensive or long duration
call. The same is also forwarded to the supervisor
Sends Management Analysis to respective managers as regular
Forwards budget related warnings as emails to supervisor and
Sends report on after-office hours long distance calls as email
to personal email account of administrator
Offers provision of having one or more supervisors. Similarly,
you have an option to define one or more email ids while forwarding
any report or warning
Unattended and Independent process of Report creation and distribution
When coupled with PSchedule, entire process of report creation
and distribution is automated.
Human errors are eliminated
Saves manpower and maintains effective monitoring through consistent
Instills communication discipline - Helps in controlling long
duration and expensive personal calls by sending polite intimations
to users instantly when such calls are made. This creates a psychological
impact and instills communication discipline when followed for
Manages effective monitoring of data acquisition process of
PSwitchView by sending regular emails to administrator on the
status of data acquisition
Automates budget status intimations. Sends change of budget
status to every individuals, department heads, and administrator
Instrumental in controlling telephone cost by allocating
fixed budget to every individual and restricting the usage within
PBudget implements budget based cost control monitoring for every
individuals, departments, and companies. PBudget facilitates assigning
cost budget to every individual, department, and company. Different
cost budgets for local, STD, ISD, and mobile calls can be set for
these entities. Similarly a total cost budget can also be assigned
for a given entity. The valid period for these budgets can be assigned
as daily, weekly, monthly, bi-monthly, every 2 months, or yearly.
You can also specify your choice of period; for example, you can
assign a budget to an extension, which will remain valid for every
10 days. When the total cost of telephone calls exceeds allocated
budget, PBudget raises an alarm and forward the same instantly to
budget owner and the supervisor.
PBudget also raises warning when the total cost of telephone call
reaches near limit of assigned budget. This threshold can be set
along with the budget.
For example, for budget of $500.00 assigned to an extension, when
the cost reaches $400.00, PBudget sends a warnings as mail to extension
owner saying "$100.00 is left..". Similarly, when the
total telephone cost exceeds budget limit, PBudget sends an email
to extension ownerand to the supervisor.
Budgets can be assigned to authorization codes of every individual.
Using this code, one can make outward calls from any extension.
In such scenario, when the cost of the calls made using given authcode
exceeds allocated budget, PBudget raises an alarm and forward the
same to authorization code owner.
PBudget also provides control over dialing privileges of individuals.
When the total telephone cost exceeds assigned budget, PBudget sends
instruction to EPABX to restrict outward dialing facility, and informs
individual as well as supervisor. The dialing privileges can be
altered for physical extension as well as for authorization code
of a specific person.
PBudget offers user interface to supervisor to offer credit to
people who have exhausted their budget, and are expecting some credit
on the budgeted amount so that they can make telephone calls till
end of budget period. When the credit is offered to a person, his/her
phone gets debarred and person can start making calls immediately.
The credit offer is informed to the person instantly by sending
mail. When additional credit is exhausted before budget period,
PBudget again blocks the extension or authorization code from making
Interface to EPABX for controlling dialing privileges,
entirely depends on the model of EPABX. In lack of such
control, PBudget scope restricts to preparing analysis and informing
status of budget to individuals.
Sample PBudget instructions are:
Assign cost budget for the local, STD, ISD, and mobile calls
separately, and total cost covering all the calls, separately
for an individual
Raise warning and send the same warning as email to an individual
when the total cost crosses threshold value
Raise an alarm to individual and supervisor when the total cost
exceeds allocated budget
Forward information to EPABX to block the outward dialing facility
on exceeding budget
Extend budget on request and release outward dialing facility.
Inform change in budget status to individual as email
Offers budget allocation control for every extension, authorization
code, department, and company
Facilitates allocating separate budget for local, STD, ISD,
and mobile calls. It also facilitates assigning cumulative budget
of overall cost
Generates warning on cost reaching near one of the budget. This
warning is handed over to PMailer for dispatching to respective
Alarms user and supervisor on exceeding one of the budgets
Controls dialing privileges of an extension or authorization
code. When cost exceeds assigned budget, PBudget sends instruction
to EPABX to change the dialing privileges of physical extension
or authorization code of extension user
Offers user interface for issuing credits for exhausted budgets.
When the credit is offered, PBudget automatically releases outward
dialing facility for the same user
Offers additional reports under PSwitchView 5.10.
Deploys effective cost control mechanism
Brings-in realization of spending on telephones as well as establishes
discipline on proper usages of available facility
Intimates progressive cost usage. Informs the budget status
much in advance so that cost control planning can be done to control
the excessive usage
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