VM-IVR Combo

VM-IVR Combo along with PMSI desk covers the entire range of solutions which any star hotel would expect. It is Software-Hardware based applications.

Integrated Voice Mail System

Voice mail facility for every Hotel room Guest.

• Assigns voicemail box for every hotel room guest.
• In absence of guest, greets caller and stores the voice message on room phone extension.
• Voicemail box is deleted automatically when guest leaves the room
• Switches ON/OFF message wait lamp on phone extension if available.
• Advance feature of accessing voicemail from outside over IVR.

Wake Up alarm module

Automated wakeup alarm system

• Full-fledged wakeup module where guest can setup or cancel wakeup call from room.
• Automated dialing of wake-up alarm, on maturity.
• Multiple wakeup call attempts are possible.
• Maintains required Logs at various stages of wakeup call.
• This Hardware-Software combo application offers DND Intimation facility of Do Not Disturb activation

Mini-Bar Transactions Intimation

Automated upload of Mini-Bar Transaction on PMS

• IVR based application
• Helps room attendant to register minibar item consumption with PMS application.
• Post mini bar transactions to the PMS as soon as it is entered by attendant.
• Helps in reducing time delays and man power use.

DND Intimation

DND activation on IVR.

• Facility to activate / deactivate Do not Disturb (DND) over IVR from room extension.
• Intimates guest to of activated DND on picking phone receiver.