Hospitality solutions

Customers expect best service experience and constant need to access information.

Meeting various needs of different type of customers such as tourists, business travelers makes it necessary to implement efficient and advance system that enhances service standards, increases the productivity and reduces cost at the back-end.

The most difficult challenge can be maintaining personalized service as well as maintaining high standards of service consistently

PMSI Desk

Efficient bridge between the PBX & the HMS/PMS

• PMSI Desk has user friendly interface to communicate PBX and HMS/PMS
• Offers various controls to change the properties of an extension of hospitality facility
• It carry outs;
  • Guest Name is forwarded to PBX
  • Unbars room extension dialing facility
  • Creates new voicemail box for guest
  • Setup COS (ClassOfService) as per the guest request
• PMSI Desk integrates with almost all well-known HM/PMS
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VM-IVR Combo

Never miss any message in your absence

• PMSI-Desk with IVR combo covers the entire range of automation solutions which any hospitality service provider expects.
• This Hardware-Software combo application offers;
  • Integrated Voice Mail System for all Room phone extensions
  • Wake Up alarm module full fledged automated wakeup system to setup or cancel wakeup alarm
  • Mini-Bar Transactions Upload post mini bar transactions to the PMS through the room phone
  • DND Intimation facility of Do Not Disturb activation
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Special functionalities

• Special functionality modules are offered to achieve high end features and improving people management.
• PMSI Desk has user friendly interface to communicate PBX and HMS/PMS
• This Hardware-Software combo application offers;
  • Service Extension Monitoring service extension are monitored continuously& its status will be informed to PMSI Desk
  • Emergency Alert Module monitors all Communication activities and informs unusual events or events meeting specified criteria to PMSI Desk
  • Room to Room Barring disables intercom facility amongst hotel rooms except in case of group booking
  • Email/SMS Integration Notification over SMS/Emails on attending predefine
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